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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tuula Carnahan

Tuula Carnahan

July 10, 2026

5  out of  5
rating by Tuula Carnahan
"STATE FARM Insurance helped me to apply for Flood Insurance and had it issued within a week. My previous Flood Insurance company charged my card and didn’t send me the Declaration page and policy I.D. I am grateful for the professional staff at James Whatley State Farm Insurance office!"
We responded:
"Thanks for the 5-star shout-out, Tuula! We’re so glad you found value in working with us.

James Whatley - State Farm Insurance Agent"
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Tracey Cisneros

July 1, 2026

5  out of  5
rating by Tracey Cisneros
"Casey in the office is always so kind and helpful with all my home and auto insurance questions!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Casey.
"
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Jet Driver

June 29, 2026

5  out of  5
rating by Jet Driver
"During our current search for insurance we used a broker as well as contacting providers directly. Lisa L with State Farm is a breath of fresh air! It’s so nice to call and get a live person on the other end! Not only that, but she patiently explained all of our options with honesty and thoroughness. The best part is State Farm’s rates were the cheapest! I highly recommend State Farm, ESPECIALLY Lisa L with James Whatley’s firm."
We responded:
"Thank you for the kind words. Stop by our office and say Hi when you have a chance!"
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Lori Leatherwood

June 28, 2026

5  out of  5
rating by Lori Leatherwood
"Casey and James have always taken good care of us. Casey is the best - always follows through and has such a great personality and attitude / a joy to deal with."
We responded:
"Thank you Lori. Casey is a joy to have on the office and an awesome representative!"
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Taylor Roy

June 25, 2026

5  out of  5
rating by Taylor Roy
"Lisa Lasris provides outstanding customer service. She is incredibly knowledgeable, and whenever I have questions, she takes the time to answer them thoroughly and make sure I understand everything. She is always patient, helpful, and professional, and I truly appreciate how easy she makes every interaction. It’s clear she genuinely cares about providing excellent support, and she is a wonderful representative of State Farm. Thank you, Lisa, for always going above and beyond!"
We responded:
"Thank you for the 5-star review! We’re thrilled to know you had a positive experience with Lisa!"
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Lisa Schultz

June 25, 2026

5  out of  5
rating by Lisa Schultz
"Great customer service and very knowledgeable about my needs and options. Highly recommend."
We responded:
"Thank you for the kind words Lisa!"
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corvin alstot

June 24, 2026

5  out of  5
rating by corvin alstot
"Great service. Detail oriented and always available for a call or question. Good communication and solid service. Helped me on a claim when others would not. I can highly recommend James ."
We responded:
"Thank you Corvin for the 5-star review! We're honored to have you as a customer."
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Scott Morris

June 16, 2026

5  out of  5
rating by Scott Morris
"I highly recommend Lisa Lasris. She is knowledgeable, responsive, and genuinely cares about her clients. Her personalized service and attention to detail are outstanding. If you need insurance help, Lisa is my first choice."
We responded:
"Thank you for taking your time and leaving us a review. Lisa appreciates your kind words and support!"
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Jeanne Cramer

June 16, 2026

5  out of  5
rating by Jeanne Cramer
"Lisa is always ready to help with all my insurance needs. She goes above and beyond to look out for me and my family."
We responded:
"Thank you for the kind words. Call Lisa anytime. We look forward to continuing to support your insurance needs."
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Sherri Jones

June 16, 2026

5  out of  5
rating by Sherri Jones
"When I called to get a quote to compare State Farm to my current insurance Casey was extremely knowledgeable and so nice! She gave me a lot to think about. She made it such a pleasant experience when I was dreading the call"
We responded:
"Thank you, Sherri, for taking the time to share your thoughts! We appreciate it."
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Vicki Lee

June 16, 2026

5  out of  5
rating by Vicki Lee
"I have been insured with the James Whatley State Farm agency for many years. James is a very knowledgeable agent and his staff are friendly and caring. I recently dealt with Jonna Soots on a death claim for one of my grandchildren, and she was so kind and compassionate. Jonna went above and beyond for my family and the claim was settled very quickly. Thank you Jonna Soots!"
We responded:
"Thank you, Vicki. Jonna, Casey, Lisa and I miss you! Best wishes to your family from all of us."
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C N W

June 16, 2026

5  out of  5
rating by C N W
"Our family has been with James Whatley's agency for years and we always have great service. He has saved us quite a bit of money over the years! Definitely recommend this agency - call them!"
We responded:
"Thank you Charles! Stop by the office and visit us when you are in the area!"
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Lydia Mason

June 15, 2026

5  out of  5
rating by Lydia Mason
"I love working with Lisa Lasris out of this agency. I've worked thru her for 20+ years regarding my home and auto insurance. Most of the time she has the answers or will get answers to meet my needs. She's a true gem in this business."
We responded:
"Thank you Lydia! Lisa is a valuable member of the team. Lucky to have her and her 35 plus years of experience in the insurance business. "
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Sarah V.

June 15, 2026

5  out of  5
rating by Sarah V.
"James Whatley's office team is so professional and nice! We had to go over our insurance policies and it took a long time but James was super patient and explained how we could save some $ by insuring our wedding rings - EXCELLENT service!!"
We responded:
"Thank you so much for the kind words, Sarah. It was a pleasure to meet you both! "
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Chas Roberts

June 13, 2026

5  out of  5
rating by Chas Roberts
"James and his team are wonderful at communicating. They helped me with my motorcycle insurance and taught me that I could bundle with my home and auto and save more $- great experience!"
We responded:
"Thank you Chas! It was great talking to you and thanks for stopping by the office!"
Profile photo of Jill Zwahlen

Jill Zwahlen

May 29, 2026

5  out of  5
rating by Jill Zwahlen
"I have used James Whatley State Farm for over 15 years and have always had great customer service. Johnna and James always help me to get my questions answered and are very knowledgeable."
We responded:
"Thanks Jill. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs.

James Whatley - State Farm Insurance Agent"
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Troy Reed

May 26, 2026

5  out of  5
rating by Troy Reed
"The staff did a great job in explaining all of the coverages for my truck. She was professional, knowledgeable, and patient."
We responded:
"Thank you for highlighting our service! We’re proud to help our Cypress neighbors find peace of mind.

James Whatley - State Farm Insurance Agent"
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Derek Bean

April 17, 2026

5  out of  5
rating by Derek Bean
"Dealing with insurance agents has gotten worse than going to the dentist. Until I spoke with Lisa Lasris. She was fantastic from start to finish. Excellent customer service and great pricing. Took the time to personalize the quote to my needs. I highly recommend Lisa after my experience! Thank you again for the help."
We responded:
"Thank you for the kind words Derek! Glad Lisa made it easy for you."
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Ann Salsgiver

April 8, 2026

5  out of  5
rating by Ann Salsgiver
"Casey is very knowledgeable in the insurance industry. She will take care of all your insurance needs. She is very professional and honest. You can depend on her to help answer your questions."
We responded:
"A sincere thank-you for your review, Ann. We truly value your business and your kind words. Our State Farm team here in Cypress loves serving customers like you!

James Whatley - State Farm Insurance Agent"
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Vicki Jones

April 3, 2026

5  out of  5
rating by Vicki Jones
"We follow Lisa Lasris everywhere she goes. We have been working with her for more than 10 years. Her knowledge and service level are exceptional!"
We responded:
"Thank you for highlighting our service! We’re proud to help our Cypress neighbors find peace of mind.

James Whatley - State Farm Insurance Agent"
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Maddy Guerra

March 30, 2026

5  out of  5
rating by Maddy Guerra
"I called to get renters insurance and Casey was great!"
We responded:
"Thank you Maddy!"
Profile photo of Rylie Pons

Rylie Pons

March 30, 2026

5  out of  5
rating by Rylie Pons
"I called for an auto quote and Casey was so helpful! She explained everything to me thoroughly and was so so sweet!! Thank you Casey!"
We responded:
"Thank you so much for the review. Casey is awesome!
"
Profile photo of A Ahmed

A Ahmed

March 11, 2026

5  out of  5
rating by A Ahmed
"My last statefarm agent was a nightmare.
But since the time I have shifted to James Watley, my worries are over. He has a wonderful team.
I am working with Jonna Soots for amost 3 years now for my car insurance and she has been always prompt, fast and efficient with exceptional customer care.
Professional, expert opinion with great value. A company you can always trust."
We responded:
"Thank you Aziz!"
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Ivan Ulloa

February 16, 2026

5  out of  5
rating by Ivan Ulloa
"Jonna and Lisa are fantastic!!! Their professionalism, attentiveness, and promptness to my family's insurance (life, home and auto) needs have always been extraordinary. Thank you for everything. God bless."
We responded:
"Thank you for the kind words Ivan! I'm lucky to have Jonna and Lisa working with me."
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steve sodolak

February 4, 2026

5  out of  5
rating by steve sodolak
"Very helpful and easy process"
We responded:
"Thank you, Steve. Glad Lisa made everything easy for you!"