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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charlie Collins

Charlie Collins

November 30, 2025

5  out of  5
rating by Charlie Collins
"Every time I call this office, I get great service. The staff and James are all super nice and very knowledgeable."
We responded:
"Thank you Charlie!"
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Dall M

November 28, 2025

5  out of  5
rating by Dall M
"Thank you Casey for your pleasant help with my auto insurance and being super helpful!"
We responded:
"Casey is awesome! Thank you!"
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Barbara Rob

November 27, 2025

5  out of  5
rating by Barbara Rob
"I had a great experience working with James Whatley at State Farm. He is extremely knowledgeable and made everything easy to understand. James was very pleasant to talk to and took the time to make sure all of my insurance needs were fully taken care of. I highly recommend him to anyone looking for a helpful and reliable insurance agent!"
We responded:
"Thank you Mrs. Rob. It was a pleasure helping you."
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TAMMY WILLIS

November 24, 2025

5  out of  5
rating by TAMMY WILLIS
"James Whatley with State Farm Insurance was amazing to work with. He made the entire life insurance process simple and stress-free, and he was incredibly patient and knowledgeable every step of the way. I highly recommend him."
We responded:
" Thank you for the kind words, Tammy!"
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Manuel Gallardo

November 17, 2025

5  out of  5
rating by Manuel Gallardo
"I've had the opportunity to go to James new office and was provided with execellent customer service, financial information and he was able to lay out my options. He made sure that I understood my options and meet my needs first before he pivoted to other related products and services. James leaned into the conversation and meet my needs. Thanks James and the Whatley support staff!!"
We responded:
"Thank you Manuel!"
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Brittany McDonald

June 10, 2025

5  out of  5
rating by Brittany McDonald
"Casey is amazing very knowledgeable about policies and fast to help assist"
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Joe Sandhu

May 21, 2025

1  out of  5
rating by Joe Sandhu
"Do not go to him I promise he messed my life over.. I was driving a lambo got hit by a fire truck him and his receptionist were absolutely rude cussing at me not picking up phone calls just horrible I been paying them 700 a month and they are not willing to cover.. they ruin lives don’t go here saving yall some headaches"
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Eric Rodriguez

May 12, 2025

5  out of  5
rating by Eric Rodriguez
"Casey Rivera is the best! Anything I may need for my business she handles at lightning speed! Highly recommend!"
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Ashlynn Valenzuela

April 16, 2025

5  out of  5
rating by Ashlynn Valenzuela
"I called James’s office for life insurance and Casey was great ! She was able to answer all my questions."
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Meg

August 28, 2024

5  out of  5
rating by Meg
"Lisa is simply amazing! She has handled all our insurance needs for going on 30 years, and has handled everything with professionalism and kindness. I don't know a better customer service rep in any industry."
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Jan-Dirk Ten Bokkel Huinink

July 1, 2024

5  out of  5
rating by Jan-Dirk Ten Bokkel Huinink
"Great service. Quick response time and always very helpful."
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John Overman

June 26, 2024

5  out of  5
rating by John Overman
"Lisa is very good at her job. I have followed her through several agents for all of my home, car and personal insurance needs."
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Bernard Teal

June 20, 2024

5  out of  5
rating by Bernard Teal
"I've been with James for 25 years. He and his staff are always very knowledgeable, professional, and helpful. They are truly Best in Class!!"
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Aziz Ahmed

June 5, 2024

5  out of  5
rating by Aziz Ahmed
"After a frustrating experince with a previous agent, I contacted James Whatley office where Jonna Soots helped me with my issues. She is such a professional and dedicated person and I am enjoying working with her."
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Lane Johnson

May 28, 2024

5  out of  5
rating by Lane Johnson
"Jonna my agent always makes everything easy for me! 5 starts for sure!"
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Kenneth Moore

May 2, 2024

5  out of  5
rating by Kenneth Moore
"Lisa has handled the details of all our State Farm policies since the 1980's. She has always provided personal and professional service."
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Alan M

September 14, 2023

5  out of  5
rating by Alan M
"Lisa was very helpful in transferring my insurance from Oregon to Texas. Would definitely recommend them"
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Richie Nguyen

September 7, 2023

5  out of  5
rating by Richie Nguyen
"James is a fantastic agent. He is extremely knowledgeable and customer oriented. He has provided my family with some competitive rates for home and auto. I would definitely recommend him as an agent if you are looking for a new policy. -RN"
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TJ Nguyen

July 28, 2023

5  out of  5
rating by TJ Nguyen
"Solid friend and Insurance agent! I have referred him to my parents and friends for their home and auto policies. James has been a massive help in the cycling community donating his time and money to make Houston a bike friendly community!"
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Lyndon Ji

May 22, 2023

5  out of  5
rating by Lyndon Ji
"I picked State Farm because of Lisa Lasras's exceptional work and services. She took time to make 6 different auto quotes for me to compare prices and help me to find the lowest price with best option. Signed up both auto and home insurance with State Farm in the end. Her attention to details and friendly services made me feel she is my concierge agent. Thank you Lisa, a job to perfection."
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Stacy Namink

March 9, 2023

5  out of  5
rating by Stacy Namink
"I luv lisa she is the best she goes above and beyond her job duties.."
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I. Hernandez

March 2, 2023

5  out of  5
rating by I. Hernandez
"I recently contacted State Farm for my home and vehicle insurance needs and spoke to Ms. Lisa Lasris. I was really taken aback at the way she conducted business with me. She was very welcoming and very attentive to the questions i had regarding our insurance needs (coverages and pricing.) Long story short…our home and vehicle are now fully insured and we have great peace of mind. Ms. Lasris’ made the difference between State Farm and three other companies I had contacted prior to and after speaking with her. From my first contact with her, she was prompt in calling me back and keeping me informed with the transition process between the prior insurance company and State Farm. God willing we will not have to look for another insurance company in the near future. Thank you Ms. Lasris!!! God Bless"
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Jennifer Roberts

February 28, 2023

5  out of  5
rating by Jennifer Roberts
"Jonna is there whenever I need anything. She truly encapsules the jingle, "like a good neighbor, Jonna is there" 🎶"
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Phil Lillibridge

February 28, 2023

5  out of  5
rating by Phil Lillibridge
"Jonna was wonderful to speak with. Great information and customer service was outstanding!"
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Nicole

December 15, 2022

5  out of  5
rating by Nicole
"I have been a client of state farm client from Missouri for many years and just moved down to Houston James Whatley made the switch easy and hassle free. Thank you and I would recommend him to anyone."