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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Meg

August 28, 2024

5  out of  5
rating by Meg
"Lisa is simply amazing! She has handled all our insurance needs for going on 30 years, and has handled everything with professionalism and kindness. I don't know a better customer service rep in any industry."
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Bernard Teal

June 20, 2024

5  out of  5
rating by Bernard Teal
"I've been with James for 25 years. He and his staff are always very knowledgeable, professional, and helpful. They are truly Best in Class!!"
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Lane Johnson

May 28, 2024

5  out of  5
rating by Lane Johnson
"Jonna my agent always makes everything easy for me! 5 starts for sure!"
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Alan M

September 14, 2023

5  out of  5
rating by Alan M
"Lisa was very helpful in transferring my insurance from Oregon to Texas. Would definitely recommend them"
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TJ Nguyen

July 28, 2023

5  out of  5
rating by TJ Nguyen
"Solid friend and Insurance agent! I have referred him to my parents and friends for their home and auto policies. James has been a massive help in the cycling community donating his time and money to make Houston a bike friendly community!"
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Lyndon Ji

May 22, 2023

5  out of  5
rating by Lyndon Ji
"I picked State Farm because of Lisa Lasras's exceptional work and services. She took time to make 6 different auto quotes for me to compare prices and help me to find the lowest price with best option. Signed up both auto and home insurance with State Farm in the end. Her attention to details and friendly services made me feel she is my concierge agent. Thank you Lisa, a job to perfection."
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Rochelle Blosl

February 28, 2023

5  out of  5
rating by Rochelle Blosl
"Called the office and spoke with Jonna, she was of great assistance with getting my quote and helping me understand the differences in policies!!!"
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Jennifer Roberts

February 28, 2023

5  out of  5
rating by Jennifer Roberts
"Jonna is there whenever I need anything. She truly encapsules the jingle, "like a good neighbor, Jonna is there" 🎶"
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Nicole Schwab

December 15, 2022

5  out of  5
rating by Nicole Schwab
"I have been a client of state farm client from Missouri for many years and just moved down to Houston James Whatley made the switch easy and hassle free. Thank you and I would recommend him to anyone."
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BRH PTO

March 29, 2022

5  out of  5
rating by BRH PTO
"Thank you James for the generous donation to our Bark River-Harris Parent Teacher Organization. We appreciate you!"
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Daminh Tran

July 8, 2021

5  out of  5
rating by Daminh Tran
"This has probably been the best insurance buying experience I have ever had. James was very professional and friendly. He was honest and informed me so that I could make a well informed decision. The whole process was fast, and efficient, and took the time to answer all my questions. Would definitely recommend."
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Melissa Ann Flores

July 17, 2020

5  out of  5
rating by Melissa Ann Flores
"James has been my agent for about 13 years and I have nothing but great things to say about him and Jonna. They are very knowledgeable, professional, kind and friendly and although I have moved away from the Houston area, I now live in El Paso, I still and will always choose James Whatley to be my agent. I trust James and Jonna and hold them in high regard when it comes to my insurance needs. They take very good care of me. Whatley is the best agent around!!! Thank you James and Jonna!"
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Brittney Warrick

May 8, 2020

5  out of  5
rating by Brittney Warrick
"I highly recommend James and his team! I have always gotten amazing service and thorough answers to any of my questions. I've been using this State Farm team for about 6 years, the duration of time I've lived in Texas. I especially appreciate Jonna who always emails me back IMMEDIATELY! Any question or requests I have are always answered within the hour."