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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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steve sodolak

February 4, 2026

5  out of  5
rating by steve sodolak
"Very helpful and easy process"
We responded:
"Thank you, Steve. Glad Lisa made everything easy for you!"
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Adrienne Crenshaw

January 21, 2026

5  out of  5
rating by Adrienne Crenshaw
"Wowwww amazing any requests or changes I am needing willing to always help. Best insurance I have had in a long time. They really care"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shari Lewis

January 16, 2026

5  out of  5
rating by Shari Lewis
"Our family has been with Whatley since 2020. We had left State Farm (another provider) for a period to try to save money, and boy did we get burned by being underinsured and misinformed about our coverage. Not with this office! They always take the time to talk through all the options and run all the scenarios so we know we are making informed decisions about our coverage. They have been very helpful advising us during any claims we have made. Now with two teen drivers-and the price of insurance in our area so crazy- we continue to put our trust in them. Thank you Jonna!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service for your auto insurance with Jonna at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Leslie

January 12, 2026

5  out of  5
rating by Leslie
"Very friendly, easy going office. Knowledgeable people. They take “insurance” speak and put it into regular people speak! No fancy terms, just regular English!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kirk Willis

January 10, 2026

5  out of  5
rating by Kirk Willis
"I've been with this company for several years and they have always been straight with me concerning my insurance, cars/home etc. If I ever had a question, I'd call and usually got Jonna and she always had the answer I needed. If I didn't get Jonna, I got James and he was the same. They're a great team and I would surely refer James Whatley-State Farm Insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Jonna and James are great assets to our team and always here to help with you auto and home insurance needs. If you ever have any questions or need assistance, we’re here to help!"
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Todd Hupe

January 7, 2026

5  out of  5
rating by Todd Hupe
"I highly recommend James Whatley and the team at State Farm. We were able to obtain the best prices and options for our insurance needs and Jonna has always been a pleasure to work with. Thank you for being our insurance company the past several years."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Jonna; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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A R

January 6, 2026

5  out of  5
rating by A R
"I have been with StateFarm for over 25 years and my agent Lisa Lasris has been nothing short of wonderful. Her follow-through is exceptional, communication is clear, and she is always on top of everything. Whether it’s auto or home insurance, I’ve always felt supported and well taken care of. She is responsive, knowledgeable, and genuinely look out for her clients. It’s rare to find consistency and reliability for this long, but she and StateFarm have earned my trust year after year. I highly recommend them to anyone looking for insurance you can truly count on."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Lisa in our State Farm office for your auto and home insurance needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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memorial dentist

December 29, 2025

5  out of  5
rating by memorial dentist
"I have had the opportunity to work with Casey Rivera and James Whatley, and I greatly appreciate their assistance in reducing my home and car insurance premiums. Their service was of such quality that I subsequently recommended them to my friends."
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lupe mcmillon

December 17, 2025

5  out of  5
rating by lupe mcmillon
"James Whatley with State Farm has provided my family and I the best service possible, Lisa is always there when you have a question, prompt and speedy service!"
We responded:
"Thank you for the kind words Lupe. Lisa is awesome!"
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Angela Weatherly

December 16, 2025

5  out of  5
rating by Angela Weatherly
"James and his team are wonderful! They are very knowledgeable, helpful and professional. We really recommend him and his team."
We responded:
"Thank you Angela!"
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Teri Domino

December 16, 2025

5  out of  5
rating by Teri Domino
"I highly recommend James Whatley with State Farm for your insurance needs! He is trustworthy, very knowledgeable and has great communication. He takes the time to understand my insurance needs and clearly explains the process. I never feel pressured and feel he has our best interest in mind by always finding us the best rates!"
We responded:
"Thank you, Teri! Glad to have you and Mike as customers."
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Sri kanth

December 12, 2025

5  out of  5
rating by Sri kanth
"I've known Jim & his team for over 20 years. Very professional. Casey is always on top of things. Yes they are State Farm but I feel like I am talking to a small mom n pop business and the customer service is exceptional. They will give you the best rates possible. I am not sure if they are the lowest or not, but in the long run it's worth sticking with James especially when you need insurance the most. Thanks to Jim and Casey and Jonna !!"
We responded:
"Thank you Srikanth! Stop by again when you are in the neighborhood!"
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Charlie Collins

November 30, 2025

5  out of  5
rating by Charlie Collins
"Every time I call this office, I get great service. The staff and James are all super nice and very knowledgeable."
We responded:
"Thank you Charlie!"
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Dall M

November 28, 2025

5  out of  5
rating by Dall M
"Thank you Casey for your pleasant help with my auto insurance and being super helpful!"
We responded:
"Casey is awesome! Thank you!"
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Barbara Rob

November 27, 2025

5  out of  5
rating by Barbara Rob
"I had a great experience working with James Whatley at State Farm. He is extremely knowledgeable and made everything easy to understand. James was very pleasant to talk to and took the time to make sure all of my insurance needs were fully taken care of. I highly recommend him to anyone looking for a helpful and reliable insurance agent!"
We responded:
"Thank you Mrs. Rob. It was a pleasure helping you."
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TAMMY WILLIS

November 24, 2025

5  out of  5
rating by TAMMY WILLIS
"James Whatley with State Farm Insurance was amazing to work with. He made the entire life insurance process simple and stress-free, and he was incredibly patient and knowledgeable every step of the way. I highly recommend him."
We responded:
" Thank you for the kind words, Tammy!"
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Manuel Gallardo

November 17, 2025

5  out of  5
rating by Manuel Gallardo
"I've had the opportunity to go to James new office and was provided with execellent customer service, financial information and he was able to lay out my options. He made sure that I understood my options and meet my needs first before he pivoted to other related products and services. James leaned into the conversation and meet my needs. Thanks James and the Whatley support staff!!"
We responded:
"Thank you Manuel!"
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Brittany McDonald

June 10, 2025

5  out of  5
rating by Brittany McDonald
"Casey is amazing very knowledgeable about policies and fast to help assist"
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Joe Sandhu

May 21, 2025

1  out of  5
rating by Joe Sandhu
"Do not go to him I promise he messed my life over.. I was driving a lambo got hit by a fire truck him and his receptionist were absolutely rude cussing at me not picking up phone calls just horrible I been paying them 700 a month and they are not willing to cover.. they ruin lives don’t go here saving yall some headaches"
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Eric Rodriguez

May 12, 2025

5  out of  5
rating by Eric Rodriguez
"Casey Rivera is the best! Anything I may need for my business she handles at lightning speed! Highly recommend!"
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Ashlynn Valenzuela

April 16, 2025

5  out of  5
rating by Ashlynn Valenzuela
"I called James’s office for life insurance and Casey was great ! She was able to answer all my questions."
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Meg

August 28, 2024

5  out of  5
rating by Meg
"Lisa is simply amazing! She has handled all our insurance needs for going on 30 years, and has handled everything with professionalism and kindness. I don't know a better customer service rep in any industry."
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Jan-Dirk Ten Bokkel Huinink

July 1, 2024

5  out of  5
rating by Jan-Dirk Ten Bokkel Huinink
"Great service. Quick response time and always very helpful."
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John Overman

June 26, 2024

5  out of  5
rating by John Overman
"Lisa is very good at her job. I have followed her through several agents for all of my home, car and personal insurance needs."
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Bernard Teal

June 20, 2024

5  out of  5
rating by Bernard Teal
"I've been with James for 25 years. He and his staff are always very knowledgeable, professional, and helpful. They are truly Best in Class!!"